CRM software is vital in any big or small business since the apps are designed to assist business owners in improving the quality of their interaction with customers by simplifying the content they get, resulting in increased traffic and sales. What makes CRM software superior to others?
Usability – The best CRM apps feature a simple user interface and an informative dashboard, making them easy to use and navigate.
Portability & Mobile Responsiveness – They may also be used via the cloud or on mobile devices, allowing managers to stay on top of their business projects at all times and from anywhere.
Affordability & Feature Set – The best CRM apps (particularly for small businesses) offer a wide range of features at reasonable pricing. This implies that CRM platforms that do not offer the basic features required to manage client interactions at a minimal cost are not included.
Integration – The best CRM software for the small business offers out-of-the-box compatibility for several third-party programs, enabling them to extend the capability of whatever platform they’re using.
Today, I’m bringing you a list of the best CRM software for the small business on the market.
Top 11 Best CRM Software For Small Business To Try
1. Zoho
Zoho is a CRM software that aims to assist business owners of all sizes, big or small, in selling more effectively, intelligently, and quickly. Its features include live chat to keep your site visitors engaged, prompt reminders, call analytics, email filters by priority and sales with context, process management, developer tools, marketing automation, in-depth analytics, and integration with all popular business apps, such as Office 365, Zendesk, Twitter, Slack, Zapier, and so on. Zoho CRM is free for up to three users and includes leads, documents, and mobile apps. It also offers three subscription packages: Standard ($9.62/month), Professional ($16.83/month), Enterprise ($28.85/month), and Ultimate ($31.25/month). It’s also accessible for Android, iOS, Windows, and the web.
2. Nimble
Nimble is a super simple CRM software for the small business that combines your business contacts, business intelligence, sales, and communication into a single platform with an eye-catching dashboard that allows you to monitor prospective deals at all stages as well as scan customers’ social media to understand your clients better. Nimble’s additional features include pipeline analytics, sales forecasting, deal monitoring, and support for Android and iOS. Its subscription plan is $29.90/user/month when paid yearly or $24.90/user/month when billed monthly.
3. Pipedrive
Pipedrive is a great free cloud-based CRM tool designed to help online business owners and sales professionals regularly increase their sales by maximizing output with little input. It focuses on simplicity, time savings, beginner-friendliness, and cost. It’s also accessible for Android, iOS, Mac, and the web.
4. Agile CRM
Agile CRM is a sophisticated, cheap, all-in-one cloud-based sales and marketing automation software designed with the small business in mind. It offers three subscription levels. It is free for ten people. Also, it includes lead scoring, tasks, limitless deals, appointment scheduling, etc. It’s also accessible for Android, iOS, Mac, Windows, and the web.
5. HubSpot
HubSpot is a free, user-friendly online platform designed to assist business owners in managing and marketing their businesses. Its CRM enables marketers and salespeople to manage connections and improve customer interaction. Lead creation, marketing automation, email automation, analytics, tickets, and popular feedback are just a few of the tools it features. Hubspot is free to use forever. However, it does offer two subscription packages: Professional ($800/month) and Enterprise ($3600/month). It’s also accessible for Android, iOS, Mac, Windows, and the web.
6. Drip
Drip is a sleek and popular eCommerce CRM app that enables users’ business to stand out. It provides a complete variety of tools for consumer data, interaction, customization, and optimization. Drip conveniently interacts with email services, Facebook, and Instagram, among other third-party platforms. It is free to use. However, it does offer more features with a $39/month subscription.
7. Freshsales
Freshsales is CRM software for the small business that focuses on beauty, efficiency, and simplicity. Among its strengths are AI-based scoring, tailored emails, activity capturing, a built-in phone, interactive pipeline management for monitoring deals, smart forms, and other features. Freshsales offers four subscription packages: Growth (12.01/user/month), Pro ($33.65/user/month), and Enterprise ($60.09/user/month). It’s accessible on Android, iOS, and the web.
8. Constant Contact
It is a paid CRM designed to enable WordPress to enhance its online presence and customer relationships by allowing them to manage their contacts list easily, send personalized emails, track customer activity, generate and analyze reports, drag-and-drop, create sales funnels, schedule emails, and more, all from the convenience of a beautifully designed dashboard. Constant Contact’s subscription rates depend on the number of contacts, with Email priced at $11.90/month for Lite, $34.72/month for Standard, and $79.34/month for Premium.
9. Insightly
Insightly is a cloud-based CRM platform for Gmail, Outlook, and G Suite apps. It is designed to enable strong lifetime client connections. It aims to increase customers’ income by 20% annually by providing workflow automation, multiple third-party connectors, bulk emails, a minimalist dashboard, etc. Insightly supports Android, iOS, Windows, and the Web.
10. Bitrix24
Bitrix24 is a freemium CRM app designed for small to medium-sized businesses. It includes a comprehensive list of features for handling business sales and customer relationships using tools like pipeline management, on-cloud and on-premise availability, appointment scheduling, multiple custom reports, service bookings, etc. It is accessible on iOS, Android, the Web, Mac, and Windows, with subscription levels.
11. Copper
By seamlessly integrating with G-suite and offering a Chrome extension for retrieving assignments straight from your users’ inboxes and monitoring discussions, Copper is designed to simplify the job of salespeople, client managers, and marketers. Its features include a faster sales process, personal alerts when deals are completed, standard email templates, pipeline management to track deal development, etc. Copper is accessible for Android and iOS, and its subscription tiers include Basic ($23/month), Professional ($59/month), and Business ($99/month). If you prefer using Google’s suite of apps, Copper is likely the best option for you.
Consider The Following:
The Bottom Line:
The mentioned small business software takes a contemporary approach to online business and CRM; they have a stunning user interface, a minimalist design dashboard, many client management and activity monitoring tools, are configurable, and offer a complete list of features at reasonable rates. Do you have any other questions, ideas, or comments? The conversation box is located below.